how to search closed request from global search

[vuppala]

Please give some tips......

[bernyalvarado]

Hi Prasad, are you trying to search for a specific change request or are you trying to retrieve a list of closed change requests?

Thanks,

Berny

[vuppala]

Just want to search for closed request ticket with specific key word.

[bernyalvarado]

If it's a specific change request then you can navigate directly to the record by searching by the record number in the global search.

If you're looking for list of closed change request then you can create a list within a Module, and then through a condition filter to only those closed change requests.

Thanks,

Berny

[vuppala]

Thanks for the info. we can do in that way. But I want to search closed request tickets from global search through key word. Please let me know is there any solution for this.