How to see request body/ payload in logs for outbound rest api calls?

[Admin7267]

I can see the logs, but I can't seem to find the payload that was sent from ServiceNow to an external system in the logs.

Where can I check the payload that was sent from ServiceNow to an external system?

[yashkamde]

Hello @Admin7267 ,

Refer this :

How to see request body/ payload in logs for incoming rest api calls.

How to capture the Inbound REST logs and the associated REST Request Body in the Service Now system ... 

If my response helped mark as helpful and accept the solution.

[Tanushree Maiti]

Hi @Admin7267 

To view the outbound integration payload sent from ServiceNow to an external system, you need to access the Outbound HTTP Requests log.

In Application Navigator type Outbound HTTP Requests , you will get it

By default , it will not show full Request and resposnse payload.

To check full payload , update following sys_properties in non-prod, once you are done, revert back the changes.

• glide.outbound_http_log.override: Set type to true/false and value to true.
• glide.outbound_http_log.override.level: Set type to string and value to all.
• glide.outbound_http.content.max_limit: Set type to integer and value to 1000 (or higher depending on your payload size)

[Ankur Bawiskar]

@Admin7267 

it depends on how and from where are you invoking the external API?

is it from flow or via some script etc?

[Admin7267]

We're using Business Rule to trigger the integration(Rest Message).