how to send approval remainder mail to Approver after 9-hours.

Kishore8 · ‎04-05-2017

After 9 hours the mail should automatically send to approver for requesting approval

Req item, number..

how can we this????????????

Kusuma2 · ‎04-06-2017

Happy to hear that my answers helped you to resolve your requirement. Really the comments at the last made me to feel proud.

I think Most of your questions got answered by me But No response.Please mark as HELPFUL .So that it might help others who have the same requirement.

View solution in original post

nayanawadhiya1 · ‎04-05-2017

Hello Kishore,

Write a scheduled job on Approval Table for your requirement.

Refer this -

http://wiki.servicenow.com/index.php?title=Creating_a_Scheduled_Job#Scheduling_Script_Execution

Kishore8 · ‎04-06-2017

Thanks for your replay,

Actually i want to apply this ON requested items....could you ples tell that

amlanpal · ‎04-06-2017

Hi Kishore,

I can see, few days back, you have asked the same/similar question over here in this thread Notification Reminder for Request Approvals .

Did you able to achieve the requirement following the response which I have provided?

I hope this helps.Please mark correct/helpful based on impact

Kishore8 · ‎04-06-2017

Scheduling job created,

event registry created,

shall we create BUSINESS RULE also??????? for this...

amlanpal · ‎04-06-2017

Hi Kishore,

No need to create or use Business Rules in this requirement.

If you have already created the Scheduled job, on executing which the created Event will get fired. And on firing the event the Notification will get triggered. If you are done with all the 3 steps mentioned in my response in your another thread, i.e., Notification Reminder for Request Approvals , you may open the Scheduled Job and click on 'Execute Now' button and test your requirement successfully.

I hope this helps.Please mark correct/helpful based on impact