How to send delegated person email if user optied for delgation?
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04-10-2025 02:15 AM
I am integrating with third party for decision making as part of it I am sending the decision makers emails to them so that power automate will send the notification to them.
But what if the decision maker is already opted delegation then I should send delegate person mail instead original??
I also have another edge case what if the person opted delegation once after request already sent to power automate??
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04-14-2025 12:53 AM
Thank you for the update !! do you have a handy code for this??
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04-14-2025 12:55 AM
Sorry @Manikantahere I don't have code , as coding is not my core area, but you can try in this flow or build your own code.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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04-11-2025 03:49 AM
It sounds a bit like a long way to get someone an email: ServiceNow to PA and then to the user. Lot's of places where it can go wrong. There may be a good reason to have it in between, but if you take it out of there and just have ServiceNow handle it directly, you don't have to do a thing.
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