How to send email notification with physical attachment

[Rameshnathan]

How to send email notification with physical attachment

I have used this below script in email script notification, but its sending the attachment as link but i want to send real  attachment in email please guide me how to do

notification

var eve = "93e903b1db505700d7fa5040cf9619e4";
var gr =new GlideRecord('sys_attachment');
gr.addQuery('sys_id','IN',eve);
gr.query();
while(gr.next()){
template.print('Attachment: <a href="http://'+gs.getProperty("instance_name")+'.service-now.com/sys_attachment.do?sys_id='+ gr.sys_id + '">' + gr.file_name + '</a>\n');
}

[Allen Andreas]

Please see this link: https://community.servicenow.com/community?id=community_question&sys_id=23a00765db98dbc01dcaf3231f96...

[Rajesh Mushke]

Hey Rameshnathan,

you need to create email script with below script:

attachLinks();
function attachLinks() {

var gr = new GlideRecord('sys_attachment');

gr.addQuery('table_sys_id',current.sys_id);

gr.query();

if (gr.hasNext()) {

template.print("Attachments: <br />");

while (gr.next()) {

var attachLink = '<a href="' + gs.generateURL(gr.getTableName(),gr.sys_id) + '">' + gr.file_name + '</a>';

template.print(attachLink + "<br />");
}
template.print("<hr/>");
}
}

Let me know if you need more help.

Thanks,

Rajashekhar Mushke

Community Leader - 18

[Brett Watson]

Kia ora Rajashekhar,

Thanks for the contribution above, people like you make this community and system so much better. Since you gave such an excellent answer I'm wondering if you know how to do something similar but different.

It looks like the above script is for pulling attachments on the current record and including them. We are trying to upload a document to Service Now somewhere and then set up a notification which attaches the actual document (not a link to the document).

Do you know if this is possible?

Thanks,

Brett

[Brian Lancaster]

Is the attachment on the record in the table that your notification is associated with?