How to send Email recipient's in BCC for Event Parm 1 & 2
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‎04-04-2025 09:39 PM
Hi Team, I have requirement to send an email recipients in BCC not TO. I have created the report (Task table) and have the list of assignment groups and Manager so the recipients are Group members and Group manager.
- Created scheduled script execution for the same, also created email script to send the recipients in BCC but its not working, could you please help me to fix this issue.
- Please find the attached screenshots of report, scheduled script execution and email scripts.
Report Conditions:
Scheduled Script Execution:
Email Script:
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‎04-07-2025 03:16 AM
Sorry!!! I am not able to get the changes you are suggesting as I am new to the coding part . could you please let me know what changes needs to be added.
Kindly please help me on this issue.
Thanks.
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‎04-07-2025 05:31 AM
did you check solution shared here?
It says to include your email address in TO i.e. recipient so that email is sent to BCC users as without TO email can't be sent to BCC
Then it says to create inbound action to ignore the email you just now sent to instance.
email notification using solely BCC recipients
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader