How to send notification from flow with an attachment on the catalog form?

Hritik
Tera Expert

Hello Developers,

 

I want to send the notification to a particular group when approval flow is complete. 

There is one condition: I have an Attachment field on the catalog form which is mandatory. So, I need to send the notification with the attachment included as well.

 

Could you please guide me to achieve this?

 

 

Thanks,

Hritik.

12 REPLIES 12

@Ankur Bawiskar 

Thanks for the response.

 

How will we add attachment even if we are triggering notification via event? 

What script must it contain?

@Hritik 

on notification there is a checkbox of include attachment.

If your event, notification is on same table and you want to include file from record of same table then it will work OOB

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

I followed the steps you suggested. Created a notification on the table(sc_req_item) that has attachment. 

 

But when tested, again it only shows sys id of attachment and not the original attachment.

Hritik_0-1693480897036.png

 

I am testing this in Navigator -> Emails .