how to send Notification Reminder to approver for Requested Approvals

Kishore8 · ‎04-01-2017

any body can explain step by step...it will be help full for me....and for other new users also

Can you please explain it step by step.................

i saw previous posts also, but i didn't get any thing ..

oharel · ‎04-06-2017

I see I only answered your last question, so here is the rest:

Q: shall we create both BUSINESS RULE, SCHEDULING JOBS with same script to run this ,

is it not possible with only either with Business Rule OR Scheduling jobs.....

A: you can put the script without the start and end lines (include only lines 5 to 16) in the "Run this script" part of the scheduled job. As I said, I prefer everything in one place under the same table, but you can do it only with a scheduled job.

Q: can we set time , i mean i want to run condition after 12.30PM midnight, where i have to add this condition ,

A: yes - in your scheduled job choose "Daily" as the trigger and set the time of day you want it to run.

harel

View solution in original post

oharel · ‎04-06-2017

Of course:

You can add to your email: Click here: ${URI_REF} togo to your request and approve it.

Or you can add an option to approve by mail.

Add to the email:

${mailto:mailto.approval} --> this will add to your email the line: "Click here to approve"

Add an email template:

Name: mailto.approval

Table: Approval [sysapproval_approver]

Subject: Re:${sysapproval} - approve

Message: Click here to approve ${sysapproval}

It will open a new email with the subject <task number> - approve which the customer will send to the system.

Make sure you have an inbound action to update the approval request.

Harel

samruddhi2 · ‎09-18-2019

This is working but instead of writing business rule I have written same script in schedule job.

guigilmoura · ‎05-15-2024

Im interested in this automation, but I would like to send the notifications to approvers added in the approval tab in a SCTASK. Not the RITM or the CHG. Anyone know how to add the approver added in a SCTASK as the recipient?