How to send notification to users in a variable?

[kalyan778]

Hi All,

Can anyone please let me know how to send the notification to the users in variable?

Let's share my scenario

I have one variable 'x' on a variable form ,x contains 10 user id's. Now I need to send a notification to the 10 members who are there in 'x'.

Can anyone please suggest.

Thanks

[yetesh_ch]

Hi,

Have you tried creating email notification ?

Email Notifications - ServiceNow Wiki

You can write a script (Scripting for Email Notifications - ServiceNow Wiki) and include this script in your email notification using ${mail_script:<script>} tag.

Hope it helps!

[Ken83]

Via script, you cannot access the proper method to trigger the notification. I'm thinking you can use GlideAjax to pass in the IDs from the variable X to a script include. So from your form, you can do it onSubmit or onChange, whichever you see fit and do a GlideAjax call to a script include. In that script include, just create a function to utilize the gs.eventQueue functionality which will allow you to trigger the notification and pass in 2 parameters. 1 of which can be an array or object that contains those IDs. I'm not certain that this will even work since i haven't tested it but it's a starting point..

[Pradeep Sharma]

Hi Kalyan,

You can add the field under "User/groups in fields" under who will receive section of email notification.

If this is variable created on catalog item then you can fetch the variable as

current.variables.u_approver; //assuming call is the name of the varaible created.

Once you fetch the you can push the values to send this for approval. For ex :

answer = [];  

var arrAppr = current.variables.u_approver.split(",");

for (var i = 0; i < arrAppr.length: i++) {

    answer.push.(arrAppr[i].toString());

}

[kalyan778]

Hi Pradeep,

Thank you.

I have tried your code in the workflow notification but no luck.

My variable in catalog item is list collector, whom ever I have selected in the list collector I want to send my notification to all those guys.

can you suggest .

Thanks