How to send notification when sla reaches 50 percent and 75 percent on sc_task

[vamshi2]

Hi Team 

please advice to configure the notification when sla reaches 50 percent and 75 percent on sc_task 

[Eshwar Reddy · Accepted solution]

Hi @vamshi2 
Create an SLA and utilize the Default SLA flow to trigger notifications when the SLA reaches 50% and 75%.

Thanks,

Eshwar

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[roopakushwaha]

but how to send notification to sc_task aggignment group is it possible with default flow or need to create new sla flow. please provide the solution.