how to send the mail using script in servicenow in scheduled job without events

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Dhanyasri
Tera Contributor

‎04-10-2024 05:37 AM

I have used the following script to send the mail, but it is not working.

 

 
var email = new GlideEmailOutbound();
email.setSubject('Test Email from ServiceNow');
email.setBody('This is a test email sent from ServiceNow.');
email.addTo('abel.tuter@example.com');
email.send();
var a = email.mail();
if (a) {
    gs.info('Email sent successfully.');
} else {
    gs.error('Failed to send email.');
}
 
 
Result is "Failed to send email."
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Community Alums
Not applicable

‎04-10-2024 08:58 AM

Hi @Dhanyasri ,

Please refer below code 

var mail = new GlideEmailOutbound();
mail.setSubject('Outbound Email Send');
mail.setBody('Hello, Email send successfully');
mail.addRecipient('adela.cervantsz@example.com');
mail.save();

 

It got updated in email log table as well

SarthakKashya2_0-1712764657619.png

 

Please mark my answer correct and helpful if it works for you 


Thanks and Regards 

Sarthak

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Amit Gujarathi
Giga Sage
Giga Sage

‎04-10-2024 05:51 AM

HI @Dhanyasri ,
I trust you are doing great.
please find the updated code for the same :

try {
    var email = new GlideEmailOutbound();
    email.setSubject('Test Email from ServiceNow');
    email.setBody('This is a test email sent from ServiceNow.');
    email.addTo('abel.tuter@example.com');
    email.send();
    gs.info('Email sent successfully.');
} catch (ex) {
    gs.error('Failed to send email: ' + ex);
}

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Your feedback helps us improve!


Thank you!


Regards,


Amit Gujrathi



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Dhanyasri
Tera Contributor
In response to Amit Gujarathi

‎04-10-2024 06:58 AM

Hi @Amit Gujarathi ,

 

I have tried it, but email is not triggered

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AismitaD
ServiceNow Employee
ServiceNow Employee
In response to Amit Gujarathi

‎12-11-2024 03:38 AM

Hi @Amit Gujarathi ,

 

email.save() is creating an entry to the system mailboxes -> outbounds table, but it is not triggering any email. if I do email.send() also I am not receiving any email in my mailbox. 

Am I doing anything wrong?

 

var mail = new GlideEmailOutbound();

mail.setReplyTo('aismita.dey@servicenow.com');

mail.setSubject('Testing outbound email');

mail.addAddress('cc', 'aismita.dey@servicenow.com');

mail.setBody('Hello world!');

mail.send();
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