How to set Assignment group for RITM?

[Bhagya]

I have a catalog item "ABC",

Which have a field called "System" with drop down values 'x', 'y', 'z'.

If I select "System" value as 'x' then the RITM assignment group should be 'x_group'

If I select "System" value as 'y' then the RITM assignment group should be 'y_group'

If I select "System" value as 'z' then the RITM assignment group should be 'z_group'

Could you please give the script for the above to add in workflow. also please provide a sample screenshot where to add the script in workflow.

[suvro]

in run script activity you can use below

switch(current.variables.system){

case 'x': current.assignment_group = "sys_id_of_x_group";

 break;

case 'y' : current.assignment_group = "sys_id_of_y_group";

break;

case 'z' : current.assignment_group = "sys_id_of_z_group";

};

[Mohith Devatte]

Hello,

You can use Run script activity for this as below 

Use this kind of script in run script

if(current.variables.Systemfieldbackendname=="x")
	{
		current.assignment_group ="group record sysid";
	}
else if(current.variables.Systemfieldbackendname=="y")
		{
		current.assignment_group ="group record sysid";
		}
else if(current.variables.Systemfieldbackendname=="z")
		{
		current.assignment_group ="group record sysid";
		}

Please mark my answer correct if it helps you

[Bhagya]

Thank you, it worked.

[Ankur Bawiskar · Accepted solution]

@Bhagya 

Hard-coding sysIds is not recommended.

Steps

1) Create 3 system property of type string and each will hold the group sysId for x, y and z

2) now you can use workflow run script if your catalog item has workflow linked with it OR you can use before insert business rule

Script would look something like this

Ensure you compare correct choice values for that drop down variable

var variableValue = current.variables.variableName; // please give your variable name here

if(variableValue == "x")
{
	current.setValue('assignment_group', gs.getProperty('groupXSysId'));
}
else if(variableValue == "y")
{
	current.setValue('assignment_group', gs.getProperty('groupYSysId'));
}
else if(variableValue == "z")
{
	current.setValue('assignment_group', gs.getProperty('groupZSysId'));
}

Regards
Ankur