How to set assignment group to CC through email script

[ronaldanand]

Hi All,

I want to set assignment group value to email CC, I have tried below script and  logs also showing the group name but

email CC value notreflecting the value. please check and help me

event.parm2 ==> INC000001 * Groupname </br> ,

                             INC000002 * Groupname2</br>,

(function runMailScript(current, template, email, email_action, event)
 {
    var userGroup = (event.parm2 + '').split('*');
      var groupSysID = userGroup[1];
    var user1,grup ;
    
    var sgid = groupSysID.indexOf("</br>");
    var grpid = groupSysID.substring(0,sgid);
    
     gs.log("test4 :" +grpid);
    
      //add to cc list    
      email.addAddress("cc",grpid.getDisplayValue()); // any thing wrong for this lines
})(current, template, email, email_action, event);

 Thanks in Advance

[SanjivMeher]

You need to add the email id while using addAdress.

So if they have a group DL, you should use that

email.addAddress("cc",grpid.email); 

Otherwise you will have to loop thru all the members of the group and add their email id to CC

[Raj68]

 Hi Ronaldanand,

Please try below code to achieve your requirement:

try{

email.addAddress("cc", current.assignment_group.email.getDisplayValue(),  current.assignment_group.getDisplayValue());

}

catch(err){

gs.log(current.assignment_group.email.getDisplayValue(),  current.assignment_group.getDisplayValue()));

}

NOTE: Mark correct or helpful if it helps you.

Warm Regards,

Raj patel

[Snehal2]

Hi There,

I have to implement the same but the group dont have group email.

Thanks,

Snehal

[Sailesh4]

Hi Guys,

This probably might be an old post. I was just checking for the similar one, and couldn't find the relevant code. Below is what I have written and it worked perfectly for me.

var a = new GlideRecord('sys_user_grmember');
a.addQuery('group', current.assignment_group);
a.query();
while (a.next()) {
    email.addAddress("cc", a.user.email, a.user.name);
}

If it works for you please mark it as Corrected or Helpful and complete the loop.

Thanks,
Sailesh