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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Personal Dev Instance Offline Hi Team,My PDI is offline, I tried refreshing, activating a plugin but no luck. I s... Read More Developer forum PDI dev434565 Offline and Returning 502 Bad Gateway (snow_adc) - Any Recovery Options? Hi Team,I am facing an... Read More Developer forum Playing videos in Virtual Agent from a non-public repository (SharePoint) MS Teams compatibility Read More Developer forum IRM policy exception Hi Everyone,I'm facing an issue with the Policy Exception form. The Valid From and Valid To date range i... Read More Developer forum In ESC portal additional details are showing but not showing the details for RITM & Incident. Read More Developer forum How to add Colored Dots on the Case Record New Column List in CSM/FSM Workspace Hello Everyone,I would... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More ITSM events ServiceNow Exchange: Autonomous IT Academy - Activate AI Skills and Agents for Incident Management September 16, 2026 8:00 AM Read More Autonomous IT events ServiceNow Exchange: Activate AI Skills and Agents for ​ Incident Management ​Webinar Faster incident resolu... September 16, 2026 8:00 AM Read More Platform Analytics events ServiceNow Exchange: Platform Analytics Academy - What's New in the Brazil release – Part 2 Brazil is shipping wit... September 16, 2026 9:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Personal Dev Instance Offline

Hi Team,My PDI is offline, I tried refreshing, activating a plugin but no luck. I see a message saying that it'll be online in sometime but I have been waiting for a while now. I don't want my work lost as today my instance will get reclaimed.    Tha...

  • Question

PDI Instance dev400774 Offline Since Yesterday

Hello Team, My Personal Developer Instance (PDI) dev400774 was working correctly on Friday. Since yesterday, the instance has been showing as Offline in the Developer Portal. When I try to access:https://dev400774.service-now.com/login.do I receive t...

  • Question

How to Create Customer Contact Record with SCIM

Hi Community. My application would like to create customer_contact record instead of sys_user record with SCIM.  I customize the SCIM User ETL Definition without success.  I am thinking of deleting the existing RTE mapping between scim_user and user ...

  • Question

Microsoft Intune integration issue with servicenow

Hi Connections, We are experiencing microsoft intune issue with servicenow.... On production Instance as data is getting load from intune in Mobile device handling table, I reviewed 'SG-Intune Devices' data source,  which RUNS daily but it did not su...

  • Question

IRM policy exception

Hi Everyone,I'm facing an issue with the Policy Exception form. The Valid From and Valid To date range is restricted to 365 days (OOB configuration).Expected error message:"The user can raise the exception only 365 days from Valid From date."However,...

  • Question

Resolved! PDI dev413522 stuck Offline and returns TLS error

Hello Team, My Personal Developer Instance (dev413522) is stuck in Offline state. Symptoms:- Instance URL: https://dev413522.service-now.com- Error displayed:"Bad Request - This combination of host and port requires TLS."- Developer Portal shows the ...

  • Question

Dynamic input field condition attribute in Mobile App Builder

I have a an Input Reference field, where the condition for the reference should depend on a previous selected reference field. Can this been achieved in Mobile App Builder? Please see attached screenshot

  • Question

Incident: Developer Site Restored and PDI Availability Issues

  Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait.    All developers have been given additional time to acce...

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