How to set default filter on list
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-29-2024 11:03 PM
Hi Team,
Please advice Based on view or based on group sysids in property, How can we set default filter like priority is high and also user should add additional filter like caller is Abul tuter
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-29-2024 11:20 PM
You create a module (like 'Priority High incidents') for a list and configure that the way you need it to be (including conditions). If needed, you can even define a view on this. I'm not sure I get your exact requirement.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-30-2024 03:23 AM
Thanks for response @Mark Manders
But I want this default filter to apply only specific group or view please advice display br is possible or not? Or any other Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-30-2024 03:34 AM
Hi @vamshi2
For specific group is not possible , as I know. What is use case for this?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-30-2024 06:06 AM
Depending on your current setup: use dashboards with lists or workspaces with variants of landingpages. This way you can guide specific groups/users to their own overviews. It's not clear what exactly the requirement is/what group this is for but for just a group it will be difficult to get this done through the menu (because as soon as you start with one, you will have many following).
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark