How to Set field value based on view

[Jon M3]

Im trying to set the field Contact Type to mobile if the view being used is Mobile so I can use this field for reporting how incidents are getting entered.  It the user uses the Now Classic Mobile app I want to know it.

I have the following code in an onLoad Client Script on the Incident form but it is not working - suggestions?

function onLoad() {
//Type appropriate comment here, and begin script below
var viewName = getView();
if(viewName = "mobile"){
contact_type = 'mobile';
}
}

[Jon M3]

Thanks for your help.  It works on Mobile view from the desktop but I am trying to get it to fill in Contact Type = Mobile from NOW Classic Mobile app.  I changed the UI Type to All and then tried changing it to Mobile\Portal.  No success from the mobile app.  Thoughts?

[sachin_namjoshi]

use below code

make sure that you are using choice list value of contact_type field and NOT label

function onLoad() {
//Type appropriate comment here, and begin script below
var viewName = getView();
if(viewName = "mobile"){


//contact_type = 'mobile';

g_form.setValue('contact_type','mobile');


}
}

[Ankur Bawiskar]

Hi,

ensure the view name is correct and contact_type field name is correct and the value of contact type i.e. mobile is correct

below should work

function onLoad() {
//Type appropriate comment here, and begin script below

var viewName = getView();
if(viewName == "mobile"){
g_form.setValue('contact_type', 'mobile');
}
}

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Regards
Ankur