How to set my custom created view by default for all the ITIL Users

shaik_irfan
Tera Guru

Hello,

 

I created a View name it as 'ITIL Custom View' which i need to set it as default all the ITIL Users on Incident table. Can anyone please help me out with this 

1 ACCEPTED SOLUTION

try this,

 

(function overrideView(view, is_list) {

	if (gs.hasRole("itil"))	{
		answer = "ITIL_Custom_View"; 
		return answer;
	}
	answer = "ess";
	
})(view, is_list);

 

 

 

 

 

 

 

Beth has ITIL role,

 

View solution in original post

5 REPLIES 5

try this,

 

(function overrideView(view, is_list) {

	if (gs.hasRole("itil"))	{
		answer = "ITIL_Custom_View"; 
		return answer;
	}
	answer = "ess";
	
})(view, is_list);

 

 

 

 

 

 

 

Beth has ITIL role,