How to set Preview option for the "Requested For" field on RITM form

Arjun Reddy Yer
Tera Guru

can help me @Vasantharajan N 

 

As I need to set Preview option for the "Requested For" field on RITM form similar to Incident Form.

 

Incident Form:

ArjunReddyYer_0-1707970567500.png

 

RITM Form:

 

ArjunReddyYer_1-1707970623381.png

 

1 ACCEPTED SOLUTION

Aman Kumar S
Kilo Patron

Hi @Arjun Reddy Yer 

You need to change the attribute for the field.

Go to dictionary entry and add this attribute

readonly_clickthrough=true

Refer to below article for more details:

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/field-admini...

 

Best Regards
Aman Kumar

View solution in original post

1 REPLY 1

Aman Kumar S
Kilo Patron

Hi @Arjun Reddy Yer 

You need to change the attribute for the field.

Go to dictionary entry and add this attribute

readonly_clickthrough=true

Refer to below article for more details:

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/field-admini...

 

Best Regards
Aman Kumar