How to get the ServiceNow REST API base URL's for integration with 3rd party tool

Arjun Reddy Yer
Tera Guru

Can anyone help me @Ankur Bawiskar @Pradeep Sharma @Allen Andreas @Harsh Vardhan in getting the 

ServiceNow Rest API Base URL's for following -

As the 3rd party tool team is asking the information for integration the tool with ServiceNow.

 

  1. SNOW01: Get approved ServiceNow RITM tickets (Approved by Users Manager) (Sample: https://wwwservicenow.servicenow-uat.myshn.net/sc_req_item_list.do?sysparm_query=approval%3Dapproved... ) 
  2. SNOW02: Add work notes/comments on ServiceNow RITM ticket (Approved by Users Manager)
  3. SNOW03: Update approved ServiceNow RITM tickets (Approved by Users Manager) 
  4. SNOW04: Update approval value as Requested/pending/in-progress for “Tech Review Approval” of ServiceNow RITM ticket (Approved by Users Manager).
  5. SNOW05: Get List of attachment files from ServiceNow RITM Ticket.
  6. SNOW06: Download attachment from ServiceNow RITM Ticket.
  7. SNOW07: API to attach report/file to ServiceNow RITM ticket.
  8. SNOW08: Get ServiceNow RITM ticket which approved/rejected/cancelled by VP and Managers teams.
  9. SNOW09: Create Standard Change Request for ServiceNow RITM ticket.
  10. SNOW10: Get approved/rejected Standard Change Request from ServiceNow.
  11. SNOW12: Close ServiceNow RITM ticket.
  12. SNOW14: Close ServiceNow Standard Change Request
  13. SNOW13: Reject ServiceNow RITM ticket.
  14. SNOW15: Close as fail ServiceNow Standard Change Request
  15. SNOW16: Reject ServiceNow Standard Change Request.
1 ACCEPTED SOLUTION

AnveshKumar M
Tera Sage
Tera Sage

Hi @Arjun Reddy Yer ,

You can utilise ServiceNow Table API for all of these and refer the following documentation for Attachment related things.

 

Table API:

https://docs.servicenow.com/en-US/bundle/vancouver-api-reference/page/integrate/inbound-rest/concept...

 

Attachment API:

 

https://developer.servicenow.com/dev.do#!/reference/api/tokyo/rest/c_AttachmentAPI

 

Let me know if you need any detailed information.

Thanks,
Anvesh

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3 REPLIES 3

AnveshKumar M
Tera Sage
Tera Sage

Hi @Arjun Reddy Yer ,

You can utilise ServiceNow Table API for all of these and refer the following documentation for Attachment related things.

 

Table API:

https://docs.servicenow.com/en-US/bundle/vancouver-api-reference/page/integrate/inbound-rest/concept...

 

Attachment API:

 

https://developer.servicenow.com/dev.do#!/reference/api/tokyo/rest/c_AttachmentAPI

 

Let me know if you need any detailed information.

Thanks,
Anvesh

yes, please can you tell in detail how to access rest APIs of Service Now and test them in 3 party app (PostMan)

and get the data .

 

1.) Type REST API in filter navigator 

2.) Under System Web Services open REST API

3.) Based on request select the options 

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