How to set Problem Priority based on Incident Priority (in Business Rule)

[jas101]

Hello everyone.

We have a business rule that creates a problem record automatically when a major incident record is resolved. Currently the business rule looks something like this:

var prob = new GlideRecord("problem");

prob.u_mi_reference = current.sys_id;

prob.short_description = current.short_description;

prob.description = current.description;

prob.cmdb_ci = current.cmdb_ci;

prob.u_category = current.category;

prob.priority = current.priority;

prob.u_source = 2;

However we are overhauling our Problem priorities so they will now be distinct from Incident priorities. Subsequently please can someone help tell me how I can set the new Problem priority based on the Incident one given that they are no longer matching? E.g. we will want the Problem record priority to be 'P1 - Critical' if the Incident has a priority of 'MI - P1' or 'MI - P2' or if the Incident is priority 'MI - P3' or 'MI - P4' then the Problem priority needs to be 'P2 - High'.

Many thanks in advance for any assistance.

Daniel

[jas101]

Many thanks Kalai, this worked great.

Thank-you everyone else too for your speedy input.