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‎07-14-2016 06:27 PM
Hi
I am using the Calendar invite, integrating to Outlook, as part of Change Management.
It works fine using the below script, though I have been asked for it to set the Outlook reminder to 2 hours before the start time.
Is there a line to be added that would set the reminder time?
Thanks
Chris
Solved! Go to Solution.

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‎07-14-2016 06:37 PM
Per wikipedia, you need to add a section like this before the
END:VCALENDAR
line
BEGIN:VALARM
TRIGGER:-PT1440M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
The second line is the number of minutes before to trigger (in minutes). Don't know all the options, but here's the reference.
iCalendar - Wikipedia, the free encyclopedia
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‎12-08-2023 10:07 AM
Hi Chuck,
Thank you for the solution. But, when I am trying to add below lines of code, I see reminder is always set to 1M. Can you help me further?
BEGIN:VALARM
TRIGGER:-PT10M
ACTION:DISPLAY
DESCRIPTION:${alarm_time}
END:VALARM
Thanks,
SS
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‎10-31-2023 07:59 AM
I tried below code, but still Reminder is 'None' in Outlook Calender.
============
BEGIN:VCALENDAR
PRODID:-//Service-now.com//Outlook 11.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VEVENT
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:${to}
ORGANIZER:MAILTO:${from}
DTSTART:${dtstart}
DTEND:${dtend}
LOCATION:${location}
TRANSP:OPAQUE
SEQUENCE:${sys_mod_count}
UID:${number}
DTSTAMP:${dtstamp}
DESCRIPTION:${description}
SUMMARY:${summary}
PRIORITY:3
X-MICROSOFT-CDO-IMPORTANCE:${priority}
STATUS:CONFIRMED
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT10M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR
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‎01-07-2025 12:28 PM
I found this article extremely helpful in setting a 15 minute reminder for my change request calendar items.
https://www.servicenow.com/community/developer-articles/servicenow-calendar-invites/ta-p/2304049