iCalendar with reply to RSVP email

rad2 · ‎12-20-2023

Hello,

I am trying to send a iCalendar invite with a mail to in RSVP

BEGIN:VCALENDAR
PRODID:-//Service-now.com//Outlook 11.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VEVENT
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:${assigned_to.email}
ORGANIZER:MAILTO:${assigned_to.email}

I get the following error - 550 5.2.254 InvalidRecipientsException; Sender throttled due to continuous invalid recipients errors

It works if the email address is not given

Any idea what could be the issue

Dr Atul G- LNG · ‎12-20-2023

Hi @rad2

Have a look here, might be helpful

https://www.servicenow.com/community/developer-forum/smtpsender-no-recipients-email-send-ignored-eve...

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Anil Lande · ‎12-20-2023

Hi,

Please try below:

BEGIN:VCALENDAR
PRODID:-//Service-now.com//Outlook 11.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VEVENT
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:${caller_id.email}
ORGANIZER:MAILTO:${assigned_to.email}

Try adding different Recipients and Organizer emails.

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande