How to set string field value based on choice field type

[sriram7]

Hi,

Field 1(Issue) Choice Field:  Mobile Issue, CPU Issue.

Field 2: based on choice selection in filed 1,  fields 2 value should populate.

EX: in Field 1 I have selected Mobile Issue,  in Field 2 it should populate "Describe the issue"

in Field 1 I have selected CPU Issue,  in Field 2 it should populate "CPU not working".

[Ranjit Nimbalka]

@sriram7 

You can use Onchange Client Script on field 1.

onchange client script:-

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

if (isLoading || newValue === '') {

return;

}

if (newValue == 'Mobile Issue') {

g_form.setValue('field2_name', 'Describe the issue');

}

if(newValue=='CPU Issue')

{

g_form.setValue('field2_name', 'CPU not working');

}

//Type appropriate comment here, and begin script below

}

if you find this helpful please mark helpful.

Regards,

Ranjit Nimbalkar

[Voona Rohila]

Hi @sriram7 

You can write onchange client script with below logic

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }
    if (newValue == 'Mobile Issue') //map proper value here.

        g_form.setValue('field_name', 'Describe the issue'); //map proper field here.

    else if (newValue == 'CPU Issue') //map proper value here.

        g_form.setValue('field_name', 'Describe the issue'); //map proper field here.
    else
        g_form.setValue('field_name', ''); //map proper field here.

}

[Vijay kumar S1]

Hi Ram,

To set the value of a string field based on the value of a choice field in ServiceNow, you can use a client script

var choiceValue = g_form.getValue('Issue');

// Set the value of the string field based on the value of the choice field

if (choiceValue == 'Mobile Issue')

{

g_form.setValue('string_field', 'Field1');

}

else if (choiceValue == ' CPU Issue')

{

g_form.setValue('string_field', 'Field 2');

}

else

{

g_form.setValue('string_field', '');

}

You can modify based on your requirement .

Please mark helpful or correct if its helping 

Thank you 

Vijay

[shruti25]

Hello Sriram,
Please find the below logic.

onchange of field 1
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var issues=g_form.getValue('field_1');
if (issues == 'Mobile Issue')

g_form.setVisible('field_2', true);

else if (issues == 'CPU Issue')

g_form.setVisible('field_2', true);

}