How to set the category field on the idea portal to mandatory "false"?

MikeMU
Tera Contributor

‎11-28-2023 01:38 PM

Hi guys i am stuck and I would love to get some help.How to set the category field on the idea portal to mandatory "false"?I've tried to set the mandatory and isMandatory to false but it doesn't really make any change.

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SanjivMeher
Kilo Patron
Kilo Patron

‎11-28-2023 02:59 PM

Can you check if the below thread helps? May need to make some changes to a widget.

https://www.servicenow.com/community/developer-forum/how-to-make-categories-field-none-mandatory-on-...

 


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MikeMU
Tera Contributor

‎11-29-2023 01:20 AM

HI Sanjiv I tried that,it didn't work unfortunately.

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