How to set up MidServer as Failover

[Nisha30]

Hello Community,

We have to configure MidServers as failover. 

We do not use Discovery.

It is integrating with third party application via MID Server. both Mid Servers records are available under MidServers and VALIDATED.

But how to set up so they act as failover

Thanks

[Najmuddin Mohd]

Hello @Nisha30 

Navigate to Cluster Module and create a new record. Associate the mid servers in the it and select Failover as the type from the available types of Failover and loadbalancer.

Hope this helps.

Regards,
Najmuddin.

[Nisha30]

Hi @Najmuddin Mohd is there anything we need to do in config.xml ?

[Hitoshi Ozawa]

No if you've setup each MID server correctly. Failover settings are done from ServiceNow.

If an image of the MID server was just copied, config.xml needs to be set so sys_id are different.

Following ServiceNow support page has information on how to set when cloning MID server.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719301

[Najmuddin Mohd]

Hi @Nisha30 ,

As Hitoshi Ozawa said, the answer is No.

If the above information helped you, kindly mark it as Accepted.

Regards,
Najmuddin.