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‎04-02-2018 07:15 AM
I have a dashboard created which i want to give access to a specific group in servicenow, when i open as a page i can see only option to give access to Specific User but i unable to select multiple users or a group. Please anyone help me how to acheive this
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‎04-05-2018 12:47 AM
In this type of scenario you have to create custom role.
And ServiceNow will not charge if you create custom role.
Thanks,
Mihir
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‎04-04-2018 09:59 PM
Hi shaik.irfan,
In Order to restrict the dashboard to specific groups, you will have to require role "pa_admin or admin".
- Navigate to Performance Analytics > Dashboard Admin.
- Click on the dashboard you require to apply the access restriction.
- You would find a drop down Field "Visible to" select "Groups and Users".
- You will Find Groups and Users Glide List available, select the groups needed and update the Dashboard.
Hope this helps.
Thanks,
Sujatha
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‎04-05-2018 12:38 AM
Thanks Suju but we are not using PA currently its a general Dashboard homepage which views on the users login
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‎04-04-2018 10:58 PM
You can provide a specific role in "Read roles" and "Write roles" fields of the homepage you have designed and add that role to the group to which you want to give access to that homepage.
Thanks,
Mihir
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‎04-05-2018 12:39 AM
Thanks Mihir, since we want the dashboard to be visible only for 5 users, is it a Best Practise to create a Custom Role and give it to all the 5 users and same applied to Dashboard page read roles ???
Just wanted to confirm will Servicenow cost if we create a Custom Roles ???