How to show alert message in the "Send email" button in Agent workspace

ramesh_r
Mega Sage

‎04-23-2024 02:28 AM

Hi All,

 

I want to show an alert message with a yes or no option when they click on the "Send email" button but I am not able le find where the configuration is done.

 

Please help me to find this solution.

 

ramesh_r_0-1713864434452.png

 

 

 

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Abhishek_Thakur
Mega Sage

‎04-23-2024 02:41 AM

Hi @ramesh_r ,

 

You can use the UI builder and configure the event there. below is the link attached for your reference.

https://www.linkedin.com/posts/abhishek-thakur-4636a722b_servicenow-servicenowdeveloper-servicenow-a....

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

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