How to show asset tag as display value for asset field in servicenow

vamshi2
Tera Contributor

Hi Team,

 

how to show asset tag as display value in asset in ServiceNowc

 

vamshi2_0-1739952029096.png

 

vamshi2_1-1739952096776.png

 

 

Thanks & Regrads.

Ramu.

 

 

1 ACCEPTED SOLUTION

@vamshi2 

you can change the display value after discussing with your customer.

The place where it will impact is wherever your table is being referred via reference field or list field or reference variable or list collector variable. Users will see the new field after selection rather than name.

Also remember you will have to check which all integrations is using name field in sending it to 3rd party.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

12 REPLIES 12

@vamshi2 

no other way.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

could you please list out impact of changing display value like integration or other module

 

so that i can inform same or please confirm is it okay to change display value

 

Thanks a lot 

 

@vamshi2 

you can change the display value after discussing with your customer.

The place where it will impact is wherever your table is being referred via reference field or list field or reference variable or list collector variable. Users will see the new field after selection rather than name.

Also remember you will have to check which all integrations is using name field in sending it to 3rd party.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader