how to show catalog item variables only on SCTask /catlog task

[Ritu Misra]

I tried everything , but no luck.
Thanks

[Mark Roethof]

Hi there,

Can you also share what you tried and is not working?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Ritu Misra]

Hello Mark thanks for replying back .
I tried creating UI policy.
I tried add variable in Catalog item workflow.

[Allen Andreas]

Hi,

You'd create a catalog UI Policy that is effective on the catalog item and request item (so check both of those checkboxes on the UI Policy settings) and then in the related list UI Policy Actions, choose the variables and set visible = false.

No condition needed on the UI Policy.

Ensure you've also selected those variables on the catalog task activity/action so that they're assigned and will show.

If you've done the above and it's still not working, please provide more information.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Ritu Misra]

Hello Allen
Thanks for replying back. I tried created UI policy as you mentioned , but still no luck.

In my form there is variable set and under that there are few client scripts and UI policy . Do you think that will conflict with that.