How to show group approval emails in RITM activity stream

Karishma Dubey
Tera Expert

‎01-22-2024 10:34 PM

Hi all,

I want to show reminder emails which has been sent and target table is group approval table should be visible under RITM activity stream. Please suggest if this is possible.

 

KarishmaDubey_0-1705991538758.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-23-2024 02:20 AM

HI @Karishma Dubey 

 

https://www.servicenow.com/community/now-platform-forum/approval-email-not-showing-up-in-activity-lo...

https://www.servicenow.com/community/itsm-forum/group-approval-x-user-approval-on-activity-log-appro...

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Jaspal Singh
Mega Patron
Mega Patron

‎01-23-2024 02:23 AM

Hi Karishma,

Activity stream is designed to show updates made to the particular record. Since RITM and Approval table are different activity stream is not copied over and is expected.

What is the exact use case for you to view multiple activity stream details in a particular records activity stream.

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