How to show name and short description of a group selected in a list type collector field?

[patricklatella]

I'm refactoring a catalog item to work in Service Portal...and am working with a List Collector type field.  In the old CMS portal, when a choice in the left slush bucket is selected (but not double clicked), it is showing the text (see screen shot) displaying the group's Name and Description.

How can I achieve this same behavior on a List Collector field in Service Portal?  thanks!

[AshishKM]

Hi Patrick , 

On portal , List Collector works same as reference field but it allows multiple records to be added. This new view is by design. You can add few more columns ( like name & description ) for display while selecting the correct value. Additional column will help user to choose right one.

Please refer this link : 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0635149 

Thanks,

Ashish

Please mark correct/helpful for others if it helps you.

[AshishKM · Accepted solution]

You can add columns using ref_auto_completer, I am using on User field 

ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true,ref_ac_columns=last_name;first_name;user_name;email,ref_ac_order_by=name,ref_ac_display_value=false 

[patricklatella]

Hi Ashish, thanks for the reply.

OK, I've added the below script to the list collector field on my form (aiming at sys_user_group table).

I'm not seeing any change...is this correct?  The two columns from the groups table I want show are the [name] (which already shows) and the [description].

no_filter,ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true,ref_ac_columns=name;description,ref_ac_order_by=name,ref_ac_display_value=true

[AshishKM]

I used the same and getting the column like below.