How to show name and short description of a group selected in a list type collector field?

patricklatella · ‎10-10-2018

I'm refactoring a catalog item to work in Service Portal...and am working with a List Collector type field. In the old CMS portal, when a choice in the left slush bucket is selected (but not double clicked), it is showing the text (see screen shot) displaying the group's Name and Description.

How can I achieve this same behavior on a List Collector field in Service Portal? thanks!

AshishKM · ‎10-10-2018

You can add columns using ref_auto_completer, I am using on User field

ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true,ref_ac_columns=last_name;first_name;user_name;email,ref_ac_order_by=name,ref_ac_display_value=false

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patricklatella · ‎10-15-2018

Hi Ashish...seeing now that it IS possible to do this for a reference field too. Excellent! One more question then...is it possible to dot.walk in the variable attribute somehow?

Michael Fry1 · ‎10-11-2018

Are you talking about modifying the data below the slushbuckets? If yes: https://www.servicenowguru.com/system-ui/customizing-slushbucket/

patricklatella · ‎10-12-2018

Hi Michael, thanks for that link, I'll check it out...do you know if will that work in Service Portal...where you don't have the left and right buckets for a list collector field?

Michael Fry1 · ‎10-12-2018

Honestly, not positive. Will have to try but thinking it will.

patricklatella · ‎10-12-2018

cool, I'll let you know. thanks again!