How to show one extra choice on request when I choose a CI on catalog form
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09-01-2025 04:11 AM
Hello Team,
My requirement is that when I choose 2 CIs ex - xyz, abc on catalog item it creates one request and this request item has one field called category which already has 2 choices I want one more choice to be display when CI is xyz, abc else it has only 2 existing choices. (This Category field is only available on request, not on portal), how can I achieve this requirement by following best practice
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10-06-2025 02:54 AM
Hope you are doing good.
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
