How to show Related list on Create New Form

[ayan_c]

Hi Everyone,

I want to show "Incident By Same Caller" Related List on Incident "Create New" Form, before creating the incident record, on change of Caller field. Is it possible? if yes Please let me know the solution....

Thanks in advance..

[Brad Tilton]

This is not possible. Related lists show records that are related to the current record you are viewing, but if it's on a new form, there is no record in existence yet to related other records to.

[Michael Ritchie]

Related lists only show up once the record has been inserted into the database. Reason behind this is because you cannot relate anything to a record until it is created. Out if the box there is a UI macro on the caller field that shows the same list. I would recommend using that.

[stephmcl303]

This seems to have changed in Fuji out of the box it seems to load them at new or give you the option to load them depending on you settings.

Im pretty sure this is a bug as you say they aren't much use until the record exists in the DB

[Tom Alday]

There is a UI Macro on the Caller field in Incidents called "Show Related Incidents" that I believe is on out of the box. If yours isn't showing go into the dictionary record for the Caller field and add "ref_contributions=user_show_incidents" to the attribute field and that will get you what you're looking for.