How to show the message number in the toggle connect bar?

Rajesh Mushke
Mega Sage
Mega Sage

Hi All,

 

We have two different options to difference between task related toggle message and chat queue entries in the Toggle connect bar on home page header. Currently, instance is showing the messages count (as per the screen shot:1) for tables like Change, incident, problem etc.. but it's not showing any message count for new chat queue entries (screen shot 2)

is there a way we can show the message count for new chat queue entries as well ?

1). we can see the message count for tasks 

RajeshMushke_0-1748433599334.png

2). we have two different sections/tabs under the toggle bar one for tasks message other one is for chat queue entries

RajeshMushke_1-1748433698106.png

 

 



Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke
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