Need to upload the Visa certifications to the Servicenow instance.

[vinuth v]

Hi All,

I am doing the integration between ServiceNow and Visa Network. I tried in the POST man giving the End point and Authentication details and attached the Visa Certificate. I am getting repones code as 200 and working as expected.

I need to implement the same in the ServiceNow Instance.

can any one suggest me how to upload the Certificates in the ServiceNow instance for establishing the connection between ServiceNow and Visa network.

Thanks in advance,

Vinuth

[Runjay Patel]

Hi @vinuth v ,

Follow below steps.

1. Go to All > System Definition > Certificates.

2. For Root and Intermediate Certificates:

   1. Click New to create a new certificate record.
   2. Fill in the required fields:
      • Name: A descriptive name for the certificate (e.g., "Visa Root CA").
      • Type: Choose PEM or DER based on the certificate format.
   3. Click the paperclip icon to attach the certificate file.
   4. Save the record.

3. For Client Certificates:

   1. Create a new certificate record.
   2. In the Type field, select PKCS12 if you're uploading a certificate with a private key (.pfx or .p12 file).
   3. Attach the certificate file.
   4. If prompted, provide the password for the PKCS12 file.
   5. Save the record.

4. Configure the Outbound REST Message

   If the certificates are for an outbound REST or SOAP integration:

   1. Navigate to System Web Services > Outbound > REST Message (or SOAP Message).
   2. Open or create the relevant message for Visa Network integration.
   3. Set the Authentication Type as required:
      • For Mutual Authentication: Select Mutual TLS Authentication and reference the client certificate.
      • If Visa requires basic authentication, provide the necessary credentials.
5. Navigate to the REST or SOAP message and click Test.
6. Check the response to confirm a successful handshake.

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Runjay Patel - ServiceNow Solution Architect
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[vinuth v]

Hi @Runjay Patel ,

Thank You...

Yes, I tried with the above mentioned steps and getting https status code as 0. Please refer the below attached screenshots.

Could you please suggest me exactly where I missed out.

Thanks,

Vinuth

[Runjay Patel]

Hi @vinuth v ,

You url is not valid, check the base url and parameter value which you are passing.

Share screenshot of get method.

[vinuth v]

Hi @Runjay Patel,

Thank you..

We are successfully able to receive the status code as 200 in the post man.

But In ServiceNow we created the certificate and tried to upload the certificate but we are getting like this after clicking on "Validate Stores/Certificates" 

Can you please suggest me on this one...

Thanks,

Vinuth V