how to show the ritms which are waiting for approval in front end along with the changes

[mounikadond]

Hello Team,

how to display the ritms which are waiting for approval along with the changes shown in below image in front end for cusomer

[Tanushree Maiti]

Hi @mounikadond 

• Open the specific Service Portal page you want to inspect inside your browser.
• Hold down the Ctrl key on your keyboard and Right-Click on any widget element.

Update Widget/ page Html section, client controller, server script as per your requirement.

Refer: https://www.servicenow.com/community/servicenow-ai-platform-forum/how-to-show-approval-history-of-ri...

https://www.servicenow.com/community/employee-center-forum/ability-to-see-ritm-details-for-an-approv...

[1__PrabakaranC]

Hi @mounikadond ,

For this update, on the left-side navigator, go to Employee Center > Activity Configuration (TableName : sn_ex_sp_activity_configuration)and use the available configuration options there.

If you need more specific details, please share the exact requirement or a screenshot, and I’ll help you fix it.

If this solution was helpful, please mark it as Helpful.

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Thanks,
Prabakaran C
LinkedIn: https://www.linkedin.com/in/prabakaran-c-534b6826a
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[yashkamde]

Hello @mounikadond ,

Navigate to Employee Center > Administration > To-dos Configuration :

 

In that create one record for Requested Item (sc_req_item) :

As per your conditions to show the total tasks in fronted :

Which will look like this :

If my response helped mark as helpful and accept the solution.