How to skip double approvals

[Bala13]

Hello,

I have a doubt reagrding bypassin the approvals.

Consider there are 4 groups naming with L1, L2, L3, L4

In all the 4 groups, im listed for approving the change requests. Once the Change request is set for approvals, the first level of approval is L1 and it came to me for approving the request. 

Now, i have approved the change reuqest.Then the next level is L2 and there also i am part of it, so now the L2, L3, L4 approvals should not wait for me, it should be marked as No longer required.

How to acheive this?

IN short, if a user name is existed on approval groups, then if the user has approved for one group, then the other approvals should be considered as No longer required if the same user is part of that group.

Can we consolidate those roles so that one person does not have to approve the same change twice?

Please help me with this

[SumanthDosapati · Accepted solution]

Hi Lalitha,

Check this link to prevent multiple approvals.

It has clear explaination for writing a business rule to prevent multiple approvals.

Prevent Multiple Approvals

Mark as correct and helpful if it works.

Regards,

Sumanth.

[Suseela Peddise]

Hi,

You can achieve the requirement using business rule. You can query and find out the users already approved the request, if yes either ignore new approval record against same user or update the state 'no longer required'.

Before Insert business rule helps you to abort the insertion of new record with the same approver.

After business rule helps you to update the state to 'No longer required' in case you haven't used before business rule to abort the duplicate insertion.

Hope this helps.

If I have answered your question, please mark my response as correct and/or helpful.

Thanks,

Suseela P.