How to specify contains in client script for multi-value list field

[jas101]

Hi guys, we are introducing a multi-select 'Impacted regions' field to our INC form (on a Major Incident tab).

Currently we have a script that sets e-mail recipients based on the Priority and a Customer field 'Member field' (which is a one value field).

We will want to update this client script off of the Impacted regions field (also on the INC form) instead of Customer Member firm so my question is how can we update it e.g. how can I specify 'contains' in the below example instead of == where the Newvalue could be up to 5 values and not just one?

if((newValue == 'TESTMEMBERFIRM') && (priority == 7)){

g_form.setValue('u_to', 'test@test.com');

}

In other words how could I say newValue contains 'USA' and 'Canada' - I'm not sure how the values in a multi-select list field are parsed.

Many thanks in advance,

DS

[jas101]

Thank-you Michael, I look forward to trying this out soon - I'm on leave for a few days now.

I presume creating the sys property is straight-forward. Talk soon, many thanks, Daniel

[Michael Ritchie]

Yes you can type "sys_properties.list" in your Filter navigator and then click New in there.   Just name it something that makes sense to you and then update the code.

Have an enjoyable leave.

[jas101]

In terms of specifiying an e-mail basically I need a way of saying if all regions send to a global e-mail address so I was wondering about doing this on character length found?

Basically I need to set e-mail addresses like below:

If Priority = P1 (i.e., major incident):

If Service Regions includes	Set u_To as
All regions (you could just check length of string or look for 4 commas?)	Global email address
ELSE
Australia	Aus email
Canada	Canada email
EMEA	Emea email
South Africa	South Africa email
USA	Usa email
AND THEN always add	Misc email

[Michael Ritchie]

You should be able to do this in the email notification instead, which I assume you are using to send the email?   You can insert a mail script to check the lengh and change the To email.

[jas101]

Hi - We're using an e-mail client template for the content of the e-mail itself.