How to Split Mulitline Variable type by using Business rule

[Arun91]

Hi,

I have a catalog item and variable type is multiline text. I have to comma separate the values to insert in another table. How we can achieve this.

[SAI VENKATESH]

Hi @Arun91 

You can try the below script:

before Insert business rule and change the field name as per your requirement

(function executeRule(current, previous /*null when async*/ ) {
        var requestItemSysId = current.sys_id; // Replace with the actual sys_id
        var commaSeperatedValues = [];
        var multiLineText = current.variables.special_accommodations.toString();
        if (multiLineText) {
            var valuesArray = multiLineText.split(' ');
            for (j = 0; j < valuesArray.length; j++) {
                var newRecord = new GlideRecord('incident');
                newRecord.initialize();
                newRecord.caller_id = '77ad8176731313005754660c4cf6a7de';
                newRecord.short_description = valuesArray[j]; /
                newRecord.insert();
            }


        }

})(current, previous);

Regards,

Sai Venkatesh

[Bert_c1]

Seems the desire here is to split based on a new line character. Some logic for that follows:

// find a journal entry with multi-line text
var sjf = new GlideRecord('sys_journal_field');
sjf.addQuery('sys_id', '04554d105301121063141ab0a0490ee6');
sjf.query();
while (sjf.next()) {
	gs.info("Value: " + sjf.value);
	// replace all new lines with a comma
	var newText = sjf.value.replaceAll('\n', ',');
	gs.info('newText = ' + newText);
}
// now convert newText to an array
var newLines = newText.split(',');
for (i = 0; i < newLines.length; i++ ) {
	gs.info("line " + i + " = " + newLines[i]);
}

// now create one or more records in another table using the newLines array values.
// ...

I have no idea what table a business rule would be defined on. I see variable values for sc_req_item records, but I have no idea what table they are stored in. If the desired 'field' is a variable, I see an OOB BR defined on the sc_req_item table named "Start Workflow" that accesses the variables.