How to stop approval user activity from removing duplicates

Syed Tameem Nav
Tera Contributor

I want duplicate approval records to be created for same user. Is there a way to stop removal of duplicates?

I'm using answer.push(user1);

Answer.push(user1); in approval user workflow activity

I want two approval records to be created

3 REPLIES 3

Jaspal Singh
Mega Patron
Mega Patron

Hi Tameem,

Unsure, if the use case is clear. You want redundant approvals for same user? Should it be sequential or parallel and would be better if you can help clear the use case.

Rocky14
Tera Contributor

If I understand correctly, you want send two approval notifications to the same user through workflow activity then you can use two two approval activities in WF or flow designer then it will trigger two time sequentially or parallelly whichever you want.

If you can give more clarity on your ask, then someone will help you to achieve your request.

 

Please mark this response as correct or helpful if it assisted you with your question. 

Syed Tameem Nav
Tera Contributor

Thanks for your reply Jaspal and Rocky,

The requirement is to send approvals to the business owners of business applications listed in the affected CIs of the Change request. There could be multiple business apps, and there could be same owners in some business apps, in this case, separate approvals have to be generated for the same person. We will be updating the short description (custom field) to show which business app this approval is related to. The approvals have to be parallel. 

If I use approval user activity with script and push all the owners in answer variable, SN is only creating approval record once for a single user. Is there way to stop SN from removing duplicates.

I can use a run script to create the approval records but is there a way to do it via approval-user activity?