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How to stop demand task should not be assigned to any assignment group automatically

teja04
Tera Contributor
 
2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @teja04 

 

You need to check if is there any assignment rule or flow that getting trigger or run and assigns the task.

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Dr. Atul G. - Learn N Grow Together
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Ankur Bawiskar
Tera Patron

@teja04 

how it's currently auto assigned? you need to check these places and then see from where it's done and then inactivate that

1) before insert business rule

2) Assignment rule

3) workflow

4) flow

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader