How to stop oob "Approval request" notification for a only one approval activity in Flow designer

Man1234
Tera Contributor

I need to stop a out of the box 'approval request' notification for only one approval activity, i don't want to stop it for the entire catalog item by applying condition in notification. since this oob approval request should work for other approval request notification inside the flow designer of same catalog item. Any idea in this will be helpful.  

Thanks,

1 ACCEPTED SOLUTION

@Man1234 

that's what I mentioned, without knowing the unique identification you cannot do this.

Also you will have to modify OOB notification, no way other than this.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Man1234 

you will have to use advanced notification condition in that OOB approval request notification

But I believe you will have to use some identifier to skip it for 1st activity because if there are subsequent approvals then it might also get impacted

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Man1234 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

 

Thank you for your response, Ankur.

Actually, when the first-level approval is triggered, an 'approval notification' should be sent. For the second-level approval, the 'approval request email notification' needs to be restricted from triggering without modifying OOB the 'approval request' notification. how can we restrict from flow.

Thanks,

 

@Man1234 

that's what I mentioned, without knowing the unique identification you cannot do this.

Also you will have to modify OOB notification, no way other than this.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader