How to stop underlying inbound email flows processing based on current flow logic.

[Harsimrajeet Si]

Hi all,

I have a requirement to validate Target case state in Inbound flow to decide to continue with underlying inbound email flows or not.

As I cannot validate it in Flow Trigger conditions, I have used Flow logic to validate it. Now I don't know how to dynamically stop or continue with underlying inbound email flows/actions.

Can anyone help!!!

[Luke Van Epen]

If you want to end the flow early, there is a flow action called "End" in the Flow Logic section which just finishes the flow. So you can add "If x" > "End" and then that will kill the flow early, then in the main path you can continue with your original logic

[Harsimrajeet Si]

Thanks Luke for the reply!!

"End" will stop the current flow. However my requirement is to stop the execution of all inbound flows/actions once condition is met.

[ServiceNow Tec2 · Accepted solution]

This has been resolved by ServiceNow Technical Support. Please refer to KB1115095 for more information.

[jonathandrury]

The KB link above redirects to https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/notification/tas...

How can we disable processing conditionally?    I don't know if I want to stop after this flow until I am in the middle of processing the email.