How to test inbound action with client email id?

[preethigovi]

Hi Team I need to test inbound email action like when email is sent to system from acn@test.com it must create and update the case created.

How to test this using client email id in dev instance Please help

[Dr Atul G- LNG]

Hi @preethigovi 

To test in the Dev instance, ensure the following prerequisites are met:

• Email properties are enabled in the Dev instance.
• Email accounts are properly configured.
• Inbound actions are active.
• You know the email address to which emails should be sent.

[Dr Atul G- LNG]

And after this send an email from your outlook to the given SN instance email address to test.