How to test scheduled email of report ?

Balakrishna_ABK
Tera Guru

I have created a schedule email of report to run at 9 and used Execute Now UI action. But when I see email logs I cant able to find that email. How to test it ?

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2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Balakrishna_ABK 

 

Go to Emails under system logs.

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

@Balakrishna_ABK : If your requirement is to add multiple reports to a scheduled report, use the "Include with" field and select the scheduled report you are planning to attach. It's a reference field for the scheduled report table.

 

You can also add the reports from the "Included in Email" related list and add the required reports to it.

 

If the required related list and field are not available on the form layout, configure and add them to the form. Attached is the screenshot from my PDI and the significance of the field from Wiki.

 

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Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

View solution in original post

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Balakrishna_ABK 

 

Go to Emails under system logs.

 

LearnNGrowAtul_0-1703350235064.pngLearnNGrowAtul_1-1703350256566.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG ,

Thanks for your quick response. Also please let me know how to schedule single email for 2/3 reports ?

Hi @Balakrishna_ABK 

 

For this, you need to schedule a different report.

 

If you want  to send internal users/ users having accounts in your SN instance: 

 

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or you want to send to external then use email id.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I mean I need to attach 2 or 3 different report pdfs to a single email of same recipients..