how to translate choices on the field

[Meenal Gharat]

Hi All,

On Kb_knowledge there is document_type field I need to translate the choices values under this field based on the enduser's preferred language.

Best Regards,

Meenal Gharat

[Dr Atul G- LNG]

Hi @Meenal Gharat 

https://www.servicenow.com/community/developer-forum/translation-of-choice-field-problem/m-p/2097759

https://www.servicenow.com/community/itsm-forum/how-to-do-language-translation-for-choices-in-the-ca...

1.) Go to Translated Name/Fields (sys_translated) table

2.) Create a record with the below details

• Table: name of the table this translation applies to (Give choice table i.e sys_choice)
• Element: Name of the field this translation applies to (Give label as a value)
• Label (translate): translated text that users see on forms and lists.
• Language: two-character ISO language code for this translated text. 
• Value: English value that causes this translated text to be displayed.

[Ankur Bawiskar]

@Meenal Gharat 

It's simple

-> create records in sys_choice for each of the Choice Label and per language

-> Value is backend value in engligh but Label is the French Label for that English Label

Example: see you have below 6 records for category field on incident table for French

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @Meenal Gharat 

• Open your Knowledge form and locate the document_type field. Right-click the field label and click Configure Dictionary.
• Scroll down to the Choices related list at the bottom of the page.
• Add Translations:

• Click New.
• In the Label field, add the translated name of the document type (like Documento for Spanish).
• In the Language field, input the two-character ISO code for your target language (like es for Spanish).
• In the Value field, you must type the exact English value used for the base choice. 
• Click Submit.

Translate a choice label