How to translate in service portal

ektakumari
Tera Contributor

‎03-26-2018 02:41 AM

Hi all,

 

Can anyone suggest me to translate "Short description" and "Description"  words....

 

 

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Rob Smiles
Tera Contributor

‎03-26-2018 03:39 AM

Hi,

 

These values should be stored under the module 'Field Labels'. Here is the link to the table: /sys_documentation_list.do?sysparm_userpref_module=893c81c40a0a0aa1015b6ab3abf9bfa1&sysparm_clear_stack=true

 

If you create a new record here with the elements and correct table, it will translate them fields for you. 

 

FYI, for an easier time locating which fields are stored where in terms of translations, you can enable 'I18N Debugging' and then navigate to the Service Portal and it will tell you where each element is stored and how to translate it. See example below:

 

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ServiceNow docs has some good info on this and provides the below as well to locate them:

 

  • For the prefix TRF, navigate to System Localization > Translated Names / Fields.
  • For the prefix MSG, navigate to System Localization > Messages.
  • For the prefix GMLD, navigate to System Localization > Field Labels.
  • For the prefix TRT, navigate to System Localization > Translated Text.
  • For the prefix CHC, navigate to System Localization > Choices.

Hope this helps.

 

Rob

 

 

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ektakumari
Tera Contributor
In response to Rob Smiles

‎03-26-2018 04:18 AM

 But , the value is not translating here.

 

 

 

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