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04-12-2024 10:50 AM

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04-12-2024 12:17 PM
If its normal html type field, than like I mentioned: no go.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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04-12-2024 11:01 AM - edited 04-12-2024 11:03 AM
Hi there,
It's not possible to translate normal HTML type fields. Only if it's a "translated_html" type field.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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04-12-2024 11:05 AM
So can you check what kind of html type field it is?
If like I mentioned, translated_html, then Translated Texts [sys_translated_text] can be used.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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04-12-2024 11:07 AM
no it's a normal HTML type field
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04-12-2024 11:07 AM
it's from the variable under cat_item