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‎07-03-2020 02:09 AM
Hello Team,
I have created new customised table and in that there are four child tables. I'm trying trigger notifications for all the table which I have created on Parent table. Can anyone help me how to do this because I can see there is no inherit option on Notifications which can trigger for child tables as well.
I have created a event for trigger based on event but here I have written Business rule but it's also not working.
Thanks,
Chaitanya
Solved! Go to Solution.
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‎07-05-2020 05:56 AM
Hi,
Since you mentioned event triggered and processed please check this
1) you are sending recipient as gs.getUserID()
2) in email notification are thess checkbox as true
a) Send to event creator as true
b) Event parm1 contains recipient as true
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎07-05-2020 05:52 AM
Hi Chaitanya,
- Confirm that an event was created and verify that the events process job is running . For more information, see KB0523580: Verify that the events process job is running.
- Confirm that an event was created and verify that the notification event was generated. For more information, see KB0528653: Verifying that the notification event was generated.
- Confirm that an event was created and review the general procedure on creating events and setting up associated notifications. For more information, see Events and Email Notification.
- Confirm that an event was created and verify that the events process scheduled job is running. For more information, see KB0524525: Verifying the events process scheduled job is running.
- Pradeep Sharma
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‎07-05-2020 05:56 AM
Hi,
Since you mentioned event triggered and processed please check this
1) you are sending recipient as gs.getUserID()
2) in email notification are thess checkbox as true
a) Send to event creator as true
b) Event parm1 contains recipient as true
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-03-2020 05:37 AM
Hi,
Check this,
If my answer helped you in any way, mark answer as helpful and correct.
Thanks and regards,
Megha.
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‎07-05-2020 09:03 PM
omg